Nerds4u - Your FAQs

At Nerds4U, we’re not just tech experts; we’re your friendly neighborhood computer wizards. We specialize in making technology easy and accessible, especially for seniors who might feel a bit overwhelmed by all the gadgets and gizmos. Our team is patient, understanding, and always ready to explain things in a way that makes sense. Plus, we’re local, so you know you’re supporting a business that cares about the community.

For home users, our services range from 139 Eur (including VAT) for the majority of basic setup type services to 209 Eur (including VAT) for more complex issues, including same-day emergencies. For businesses, we start at 169 Eur per hour (excluding VAT), with package options available: 10 hours for 1,500 Eur (excluding VAT) 20 hours for 2,800 Eur (excluding VAT) 40 hours for 5,200 Eur (excluding VAT) Need something tailored just for you? Contact us for a personalized quote without the hidden costs!

While we love helping businesses, our heart is with home users, especially seniors. Whether you need help setting up a new device, troubleshooting an issue, or just learning how to use your computer better, we’re here for you.

At Nerds4U, we’re all about making technology easy. Our services include software troubleshooting, virus removal, setting up new devices, data backup, and personalized tech tutoring and general assistance for seniors.

Yes, we speak human! Our technicians are trained to explain things clearly and patiently, so you won’t feel lost in a sea of tech terms. We’re here to help, not to confuse you.

We accept a variety of payment methods to make things easy for you: cash, Revolut, credit/debit cards, bank transfers, and even cryptocurrency. Whatever works best for you!

Most of our bookings are sorted out within an hour. Our Nerds are efficient and experienced, so they can tackle common issues quickly. For more complex problems, we might need a bit more time, but we’ll always keep you informed about what to expect.

When you book with Nerds4U, you can expect a friendly, patient, and trustworthy technician who speaks clear English. Our Nerds are not just skilled with computers; they’re also great with people. They’ll listen to your concerns, explain things simply, and make sure you’re comfortable with the solution.

No worries at all! If you need to cancel, just give us a shout. There’s no cancellation fee, and we’ll work with you to reschedule if needed.